Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: April 1, 2026

Bid-Concierge ("Company," "we," "us," or "our") operates the website located at bid-concierge.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site and services. By using our Site, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect information you provide directly to us when you submit a project request, apply to our contractor network, or contact us. This may include:

• Full name, email address, and phone number
• Physical address or zip code
• Project details and descriptions you provide
• Service tier selection and payment information (processed securely by third-party processors)
• Business name, license information, and trade category (contractors only)

We may also collect non-personally identifiable information automatically, including browser type, device type, IP address, pages visited, and time spent on the Site through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process your project intake and match you with qualified local contractors
• Contact vetted contractors on your behalf to solicit bids
• Compile and deliver bid summary reports to you
• Communicate with you about your project status and our services
• Process payments securely through our third-party payment processor
• Improve our website, services, and user experience
• Comply with applicable legal obligations
• Send you service-related updates (we do not sell email lists or send unsolicited marketing)

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share your information only in the following circumstances:

• With contractors in our network — We share your project details (not your full contact information) with vetted contractors when soliciting bids on your behalf. Your contact information is only shared with a contractor once you have selected them for your project.
• With service providers — We may share data with trusted third-party vendors who help us operate our business (e.g., email delivery, payment processing, analytics), subject to confidentiality obligations.
• For legal compliance — We may disclose information when required by law, regulation, or valid legal process.
• Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Project records are generally retained for three (3) years. You may request deletion of your data at any time by contacting us at the email below.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You may disable cookies in your browser settings; however, some features of the Site may not function properly as a result. We do not use cookies for advertising targeting purposes.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of certain data uses

To exercise any of these rights, please contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Bid-Concierge
Greater Houston & Fort Bend County, TX
Email: Privacy Policy Terms of Service Contractor Agreement